Privacy Policy

Updated at: 2025-07-09.

Effective Date: [Insert Date]

This Privacy Policy explains how Monitly.io ("we", "our", or "us") collects, uses, and protects your personal information when you use our website monitoring platform.

1. Information We Collect

We may collect the following types of information:

  • Account Data: Your name, email address, and password when you register.
  • Billing Data: Payment and transaction details via secure third-party processors.
  • Monitoring Data: Website URLs you add for uptime checks.
  • Usage Data: IP addresses, browser type, device data, and interaction logs.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Deliver uptime monitoring and alert services
  • Process payments and invoices
  • Provide customer support
  • Improve the functionality and performance of our platform
  • Send system or promotional notifications (you may opt out)

3. Cookies & Tracking

We use cookies and similar technologies to personalize your experience and analyze site usage. You may adjust your browser settings to block cookies, but this may impact functionality.

4. Data Sharing

We do not sell your personal data. We only share it with trusted third parties such as:

  • Payment processors (e.g., Stripe)
  • Email delivery services (e.g., SendGrid, Mailgun)
  • Analytics providers (e.g., Google Analytics)
  • Legal authorities if required by law

5. Data Security

We implement technical and organizational measures to protect your data. This includes encryption, secure data centers, and access controls. However, no system is 100% secure.

6. Data Retention

We retain your data as long as your account is active or as needed for legal and business purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

  • Access and update your personal data
  • Request data deletion or export
  • Withdraw consent to marketing emails
  • Complain to a data protection authority (where applicable)

8. Children's Privacy

Monitly.io is not intended for use by children under 13. We do not knowingly collect data from minors.

9. International Users

By using our service from outside your country of residence, you consent to transferring and processing your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via email or in-app notice. Continued use of our service implies acceptance of the new terms.

11. Contact Us

If you have any questions about this policy, please contact us at:

Email: [email protected]